By accessing and using the IPTV service of Tiviup.com, you agree to comply with and respect the following terms and conditions. If you do not agree with any part of these terms, you must not use our service.

1. Definitions

• “Service”: Vimos.es IPTV platform that allows access to TV channels, movies, series, and other streaming content.

• “User”: Natural or legal person who purchases a subscription to access the service.

• “Subscription”: Contracted period of access to the service, with the duration and conditions selected by the user at the time of purchase.

2. Access to the Service

• Access is granted exclusively to users who have an active subscription.

• The subscription is personal and non-transferable.

• Simultaneous use on multiple devices is limited according to the subscribed plan.

• The user is responsible for having a stable and sufficient internet connection to stream the content.

3. Acceptable Use

• Redistribution, resale, or unauthorized sharing of the service is prohibited.

• It is not permitted to manipulate, copy, or download the content for unauthorized purposes.

• Any attempt at fraudulent access, misuse, or alteration of the systems may result in immediate suspension of the service without the right to a refund.

4. Service Availability

• We are committed to maintaining the highest possible service stability.

• In case of issues with the main server, a backup server will be provided until the main service is restored.

• We cannot guarantee 100% availability due to external factors such as third-party failures, internet outages, or scheduled maintenance.

5. Warranty and Refunds

• The 7-day money-back guarantee applies only under the terms detailed in our Refund Policy and only if the reported issue cannot be resolved.

• If the issue is resolved, no refund is applicable.

• Throughout the subscription period, the user is guaranteed a service replacement in case of failures.

6. Technical Support

• Support is provided via the email Service@Tiviup.com during business hours.

• The user must cooperate with the diagnostic steps indicated by the technical team to resolve issues.

7. Intellectual Property

• All content accessible through the service belongs to its respective rights holders.

• Tiviup.com does not directly store protected content; it acts as a provider of access to third-party streams.

8. Modification of the Terms

• Tiviup.com reserves the right to modify these terms at any time.

• Modifications will take effect once published on the website. Continued use of the service will imply acceptance of the new terms.